Integrity
Report a Profile Concern
Raise a specific, factual concern about a Register profile or published record. The corrections process is documentary. It is not a complaints, dispute resolution or compensation service.
How corrections work
A documentary process, not a dispute service
The corrections process exists to keep the Register factually accurate. It addresses what can be evidenced, not commercial disagreements.
How it works
- Concerns must be specific, factual and capable of documentary verification.
- We do not arbitrate commercial disputes, trading outcomes or off-platform conduct.
- A concern does not, by itself, change a profile, status or recorded outcome.
- Records are amended only where a documentary basis supports the change.
- We may contact you for clarification or additional documentary evidence.
- Submitting a false or defamatory concern is not permitted.
Who can submit a concern
- Any person or organisation with a genuine factual concern about a published profile.
- Participant firms wishing to flag an error in their own published record.
- Counterparties or professional advisers reviewing a profile for due-diligence purposes.
- Members of the public who have identified a factual inaccuracy.
Possible outcomes
BlackCores does not promise any specific action. Outcomes are determined by the documentary evidence available.
No change— Concern reviewed; no documentary basis found to support a change.
Clarification requested— BlackCores contacts the submitter or the participant firm for further information.
Profile updated— A factual correction is applied to the public profile.
Limitation added— A scope limitation or qualification note is added to the profile.
Profile suspended— The profile is suspended pending review.
Certificate withdrawn— An active certificate is withdrawn where a documentary basis supports that outcome.
Profile archived— The profile is archived with status updated accordingly.
Referred to use-of-mark process— Concerns about mark misuse are referred to the use-of-mark review process.